Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Within Australia
We currently ship Australia-wide.
Estimated delivery times:
• Sydney Metro: 1–3 business days
• NSW Regional: 2–5 business days
• Other Australian states: 3–7 business days
Delivery times may vary during peak periods or due to courier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Free shipping promotions may be offered from time to time.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.
Damaged or Lost Parcels
If your parcel arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery or the expected delivery date at:
We will work with the courier to resolve the issue as quickly as possible.